Effective Date: January 1, 2025

Thank you for choosing Wisdom Gifts. We are committed to providing high-quality products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we offer a hassle-free return and refund policy for your peace of mind.

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14 Days Return Policy

We accept returns within 14 days of the purchase date. Please include the original order confirmation or packing slip when returning an item.

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How to Initiate a Return

1. Contact Us
   • Before returning any items, please reach out to our return team via LIVE Chat or email us at [email protected] to initiate the return process.
2. Return Authorization
   • After approval, you will receive a Return Authorization (RA) number along with detailed instructions on how to return the product.
3. Package the Item
   • Securely pack the item, including all accessories.
   • Clearly write the RA number on the outside of the package.
4. Return Shipping
   • A return slip will be provided for you to download, print, and stick to the return package.

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Refund Process

• Once we receive and inspect your returned item, you will be notified via email.
• If approved, your refund will be processed, and the credit will be applied to your original payment method within 10 business days.

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Return Details

1. Currency: INR
2.  Return Cost: None
3. Return Method: By Mail
4. Return Label Method: Download/Print

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Conditions for Returns

1. Accepted Conditions:
   • New items
   • Damaged or defective items
2. For Damaged or Defective Items:
   • Contact us immediately at [email protected] with details and photos of the issue.
   • We will resolve the problem promptly.

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Contact Information

If you have any questions or concerns, feel free to contact us:

• Company Name: Wisdom Gifts
• Address: Shop No. 14, First Floor, Karamat Market, Nishat Ganj, Near Bearer Hyundai Showroom, Lucknow, Uttar Pradesh 226006
• Phone: +91 92195 82171
• Email: [email protected]

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Why Choose Wisdom Gifts?

We strive to ensure a seamless shopping experience with high-quality products and a customer-first approach.

Thank you for choosing Wisdom Gifts!